Track your order
We offer free shipping on all of our Domestic orders including APO/FPO/Military. As such, we use the most economical method of shipping, generally this is USPS Parcel. Military addresses are upgraded to priority flat rate whenever possible FREE OF CHARGE!
Please keep in mind to continue some carriers may break up multiple package shipments during the sorting process. If you receive only part of your order, please wait 1-2 business days before contacting us on where the rest of your order is.
We understand you are anxious to get your product(s),but bear in mind, once it leaves our facility, it is the responsibility of the carrier(s) to get your package to you in a timely fashion
Please verify that the commercial address does receive USPS Delivery/mail delivery at the address you wish to ship to. Some commercial addresses use a PO Box, and their physical address is not deliverable. If this situation arises, it is the responsibility of the customer to pay any and all extra shipping charges. We do offer FedEx shipping. Please contact us for details prior to ordering.
Rush Order / Expedited Shipping / Deadlines
We ask that these orders contact us first to ensure we can meet your deadline. We typically can meet any REASONABLE deadline, but please keep in mind that these items are custom made to order. A fee for rush orders or expedited shipping may apply.
Priority / Priority Express / FedEx 2 day / FedEx Overnight available upon request. Please contact us for a quite. Zip/Postal code and number/size of pillows will be needed for an accurate quote. 5 business day processing time applies on all none rush orders including expedited shipping. USPS Priority Shipping does NOT carry a guaranteed deliver by date.
PO Box /PMB
We prefer to use physical shipping addresses whenever possible over a PO/PMB (AFO/APO military excluded).
Any items returned as undeliverable, incorrect address, or need to be shipped back to the customer for any reason, it is the buyers responsibility to pay all shipping charges associated with re-shipping the item(s)
Time in Transit:
AFO/FPO/AK/HI/PR - 7 days+
First Class International can take up to 6 weeks to arrive, and Priority averages 6-10 business days
International customers are responsible for any taxes, duties or fees incurred by importing our products to their country of residence.
Expedited Shipping is available as well, however normal processing time of 5 business days may still apply
Shipping prices subject to change without notice. Packaging may vary from image.